Press Release

You are a communications representative for Medtronic, a medical device company headquartered in Dublin, Ireland.
A design flaw has been detected in one of your company’s pacemakers, causing a number of people to be hospitalized across the globe. Symptoms of affected persons, to date, include: cardiac arrhythmias, chest pains, shortness of breath, and erratic blood pressure levels.
It appears 6% (16,750) of sensor microchips in the MICRA pacemaker, manufactured and distributed between October 2018 and December 2019, have a programming flaw that causes the device to not regulate a patient’s heartbeat properly. Medtronic has issued a Class 1 recall. This recall includes the MICRA AV (Model number: MC1AVR1) and MICRA VR (Model numbers: MC1VR01) pacemakers.
While recalling the impacted MICRA pacemakers, Medtronic is also conducting quality control testing on all MICRA pacemakers manufactured and distributed in January 2020 and later, as well as on all other Medtronic pacemaker manufactured and distributed during the same time window that use the same, or similar, sensor chips.
You have been tasked with drafting Medtronic’s press release announcing the recall. Medtronic is trying to make contact with all known patients with the appropriate pacemakers, however, anyone who received a Medtronic pacemaker in the appropriate time window is advised to contact their doctor or cardiac surgeon. Anyone who has a MICRA pacemaker and experiences any of the reported symptoms should immediately go to the nearest hospital for medical attention. Anyone wishing to reach out to Medtronic directly for more information should contact the customer recall hotline at 1-800-555-6978.

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